Privacy Policy

Updated: 14 June 2026

Jon Matthieu Real Estate Media respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


This Privacy Policy outlines how personal information may be collected, used, stored, and disclosed in connection with our photography, videography, drone, editing, and related media services.

Information We May Collect

We may collect personal information including:

  • names,
  • phone numbers,
  • email addresses,
  • business or agency details,
  • billing information,
  • property addresses,
  • booking and scheduling information,
  • project details,
  • and any other information voluntarily provided to us.


In some cases, we may also collect:

  • access instructions,
  • onsite contact details,
  • or information required to coordinate photography, videography, drone, or property media services.

How Information Is Collected

Information may be collected when you:

  • submit a contact form,
  • request a quote,
  • make a booking,
  • communicate via email, phone, SMS, or social media,
  • engage our services,
  • subscribe to updates,
  • or otherwise interact with Jon Matthieu Real Estate Media.


Information may also be provided by:

  • real estate agencies,
  • marketing agencies,
  • property owners,
  • tenants,
  • builders,
  • designers,
  • or third parties acting in connection with a project.

How Information Is Used

Personal information may be used to:

  • respond to enquiries,
  • provide quotations,
  • schedule and deliver services,
  • coordinate property access,
  • communicate regarding projects,
  • deliver Media,
  • issue invoices,
  • process payments,
  • maintain business records,
  • improve services and website performance,
  • and comply with legal obligations.

We do not sell or rent personal information to third parties.

Disclosure of Information

Personal information may be disclosed where reasonably necessary to:

  • employees,
  • subcontractors,
  • editors,
  • drone operators,
  • assistants,
  • cloud storage providers,
  • gallery delivery platforms,
  • accounting or payment processing services,
  • IT or website service providers,
  • legal or debt recovery representatives,
  • or regulatory authorities where required by law.

Information is only disclosed where reasonably necessary for business operations or legal compliance.

Storage & Security

Reasonable steps are taken to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

  • Information may be stored using:
  • cloud storage platforms,
  • online gallery systems,
  • accounting software,
  • email providers,
  • or secure digital business systems.

While reasonable precautions are taken, no method of electronic storage or internet transmission can be guaranteed completely secure.

Website Analytics & Cookies

Our website may use cookies, analytics tools, or similar technologies to improve website functionality and user experience.

These tools may collect non-identifiable information such as:

  • browser type,
  • device information,
  • pages visited,
  • referral sources,
  • and general website usage data.

You may disable cookies through your browser settings, however some website functionality may be affected.

Access & Correction

You may request access to personal information held by Jon Matthieu Real Estate Media and request corrections where necessary.

Requests may be made using the contact details below.

Third-Party Websites & Platforms

Our website, galleries, invoices, booking systems, or communications may contain links to third-party websites or platforms.

Jon Matthieu Real Estate Media is not responsible for the privacy practices, content, or security of third-party services.

Retention of Information

Personal information may be retained for administrative, legal, operational, archival, or business purposes where reasonably required.

Media archiving and project file retention periods may vary depending on the nature of the project and operational requirements.

Changes to This Policy

This Privacy Policy may be updated from time to time.

Jon Matthieu Real Estate Media strives to keep all published versions of this Privacy Policy current and consistent across platforms, however minor delays in updating website, document, or distributed versions may occasionally occur.

The most current version of this Privacy Policy may be requested directly by contacting Jon Matthieu Real Estate Media.

Contact

For privacy-related enquiries, requests, or concerns, please contact:

Jon Matthieu Real Estate Media

c/o Waters Edge Business Centre, Caroline Springs 3023, Victoria, Australia

+61 469 964 879

contact@JonMatthieuRealEstateMedia.com.au

Additional Costs

Additional travel, parking, tolls, accommodation, permits, or location access costs may apply for certain projects.

Governing Law

These Terms & Conditions are governed by the laws of Victoria, Australia.